Privacy Policy

What Personal Information We Collect
As set forth in more detail below, Genisoy.com collects personal information that you provide when using the Genisoy.com web site ("Site"). This information includes your first and last name, email address and a password when you create your Genisoy.com account. You can browse this Site without creating an account, but you will need to create an account when you purchase something and in order to take advantage of certain features, such as "Address Book" and the other Genisoy.com services. We may ask you to confirm your personal information when you contact our Customer Service department. This will allow us to protect your confidentiality by verifying your identity.
Top of Page

Purchase Information
When you make a purchase from Genisoy.com, we collect your name and payment method information, such as credit card information. We collect this information in order to bill you for your purchase. We also collect information that allows us to ship your order. This includes the name, address, and phone number of the intended recipient(s).

When you create an account at Genisoy.com, you can choose to save your billing information in "Your Account." You can also save one or more shipping addresses in your Genisoy.com Address Book. You may change or delete this saved information anytime. Simply go to Your Account. Log in with your email address and password, then click "Credit Card Information", "Address Book" or "Change Name, Email & Password" and edit or delete whatever personal information you wish.
Top of Page

Contacting Genisoy.com
We will use your email address to respond to your questions, suggestions, and/or requests for assistance in using this Site.
Top of Page

Other Times We May Collect Personal Information
From time to time, Genisoy.com may conduct surveys, contests, and sweepstakes via this Site, email, other media. If you participate, we may collect your name, email address, mailing address and other personal information. We will never sell or rent such information to any third parties.
Top of Page

How We Use Your Personal Information
Information we collect on Genisoy.com may be used to enhance your shopping experience in the following ways:

• Deliver merchandise and services that you purchase online
• Register you as a member of Genisoy.com
• Prevent fraud and bill you for your purchases
• Confirm your orders
• Respond to your customer-service inquiries or requests
• Communicate great values and featured items to you
• Find and stock the products you want
• Customize your shopping experience
• Comply with valid legal procedures, requirements, regulations, or statutes

Top of Page

When and With Whom We Share Your Personal Information
We never sell or rent your personal information to any third parties under any circumstances. We will share personal customer information and/or purchase history only with our agents, representatives, service providers, and contractors for limited purposes, including but not limited to, fulfilling customer orders; offering certain products and services in connection with this Site; communicating to customers; providing customer service; enhancing and improving customers' shopping experience; administering or facilitating surveys, contests, or sweepstakes; offering targeted marketing communications to users that opted-in to receive such communications; providing a personalized shopping experience; preventing fraud; completing payment method processing.

Aside from the purposes described above, we will never share your personal information with any other third parties unless we have your express permission or under special circumstances, such as when we believe in good faith that the disclosure is required to prevent harm or injury (such as product recalls, fraud, claims or other liability) or to comply with valid legal processes (subpoenas, warrants) or as required by law. We may share aggregated demographic and statistical information with our partners. This is not linked to any personal information that can identify any individual person.
Top of Page

How You Can Control the Use of Your Personal Information
You can modify or delete your personal information anytime. Simply go to Your Account. Log in with your email address and password, then click "Credit Card Information", "Checking Account Information", "Address Book" or "Change Name, Email & Password" and edit or delete whatever information you wish.

Do not share your Genisoy.com password with anyone. Other than on this Site, Genisoy.com will never ask you for your password.
Top of Page

How We Protect the Security of Your Personal Information
The security of your personal information is very important to us. In our efforts to protect your online transactions, we use a technology called Secure Sockets Layer (SSL). If your browser is capable of SSL (and most are), your personal information will be automatically encrypted, or encoded, before it is sent over the Internet.

Genisoy.com has also obtained a digital certificate from Verisign, Inc., a leading provider of Internet trust services. When you enter a secure portion of this Site (which is any page containing any of your personal information), an image of a closed lock or a solid key should appear in the bottom bar of your browser window. If you click on this image, a small popup window displaying site-security information will appear. This certificate guarantees that your personal information is being transmitted in secure (encrypted) form to a Genisoy.com web server, not to some unknown or unauthorized server.

Ultimately, your personal information is protected by the password you created when you created an account at Genisoy.com (or another password you chose after changing a previous password). Please keep this password confidential. No Customer Service Associate or any other representative of Genisoy.com will ever ask you for your password. The confidentiality of your password is yours to protect. You may change it anytime by going to Your Account. Log in with your email address and password, then click "Change Name, Email & Password" and enter a new password.
Top of Page

Cookies and Other Computer Information
When you visit Genisoy.com, you will be assigned a permanent "cookie" (a small text file) to be stored on your computer's hard drive. The purpose of this cookie is to identify you when you visit the Site so that we can enhance and customize your online shopping experience.

You can choose to browse on Genisoy.com without cookies. However, without these identifier files you will not be able to complete a purchase or take advantage of certain features of the Site. These features include storing your shopping cart for later use and, in the future, providing a more personalized shopping experience. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.

We also collect certain technical information from your computer each time you request a page during a visit to Genisoy.com. This information may include your Internet Protocol (IP) address, your computer's operating system, browser type and the address of a referring Web site, if any. We collect this information to enhance the quality of your experience during your visit to the Site and will not sell or rent this information to any third parties.

We also contract with third parties to provide us with: data collection and reporting services regarding our customers' activities on the Site; tracking and measuring performance of our marketing efforts and your response to our marketing efforts; and the delivery of relevant marketing messages. These third parties may use cookies and Web beacons (1x1 pixels), and may receive anonymous information about your browsing and buying activity on the Site. None of your personally identifiable information (such as your name, address, email address, credit card number, etc.) will be received by or shared with these third parties. If you do not want your non-personal information used to serve ads to you, you can change the settings of your browser to reject cookies. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.
Top of Page

How You Can Decide What Marketing Communications You Receive From Us
Genisoy.com may from time to time send you email messages or other forms of marketing communications describing new items, featured merchandise and great values. You can choose to stop receiving any marketing emails from us at any time. Simply go to Your Account, sign in, click "Newsletter Email Preferences" and remove the check in the box next to the online email newsletter(s) you would no longer like to receive. Please allow up to 10 days for us to process your request. If you would prefer to stop receiving other forms of marketing communications from us, please follow the directions on the marketing materials from us or contact our Customer Service department.

The only email messages you will receive from Genisoy.com when you elect not to receive marketing emails will be to confirm any purchases you make on our site, let you know your order has been shipped, respond to your Customer Service inquiries and to answer any other questions you may have about our site. In addition, we may also need to send operational emails to inform you of any changes to our site that might affect your personal information, or to announce product recalls.
Top of Page

More About Your Privacy
We realize that making purchases at Genisoy.com, or any other web site, requires trust on your part. We value your trust very highly, and pledge to you, our customer, that we will work to protect the security and privacy of any personal information you provide to us and that your personal information will only be used as set forth in this Policy. This includes your name, address, phone number, email address, and credit card or checking account information, in addition to any other personal information that can be linked to you, personally.

We believe that you have a right to know, before shopping at Genisoy.com or at any other time, exactly what information we might collect from you, why we collect it and how we use it.

We do not and will not sell or rent your personal information to anyone. You have the right to control your personal information as you see fit.

If you have an account at Genisoy.com and you want to change, modify or delete any of your personal information, you can do so anytime by going to Your Account. Log in with your email address and password, then click "Credit Card Information", "Checking Account Information" "Address Book" or "Change Name, Email & Password" and edit or delete whatever personal information you wish.

Genisoy.com may provide links to certain third party web sites. Other web sites may have their own policies regarding privacy and security.

Genisoy.com will obtain your consent before allowing the download of any software from Genisoy.com, and Genisoy.com will not automatically download any software to your computer system. Once you consent to the initial download of any software, you may receive automatic updates or patches pertaining to such software. You understand and agree that any material, including but not limited to downloaded software, required or automated updates, modifications, reinstallations, or software otherwise obtained through the use of Genisoy.com is done at your own discretion and risk and that you will be solely responsible for any damages to your computer system or loss of data that may result from any such material.
Top of Page

Changes to the Genisoy.com Privacy Policy
This Privacy Policy was last updated on April 30, 2007. We reserve the right to change, modify or amend this policy at any time. Please check our Privacy Policy periodically for changes. Use of Genisoy.com web site after modification implies that you consent to this Privacy Policy as modified.
Top of Page